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Global Compact, stakeholder, CSR: these terms may sound technical but are actually all about people!

As an internationally operating family-owned company, the Vaillant Group plans and acts for the long term. In our business decisions we consider not only economic but also ecological and social aspects.

Global Compact, stakeholder, CSR: these terms may sound technical but are actually all about people!

Social engagement and corporate social responsibility (CSR) are deeply rooted in the Vaillant Group: for our family-owned company, corporate behavior is inseparably linked to social standards.

We are guided by the principles and values of our Code of Conduct. This Code comprises the corporate values and standards of the Vaillant Group with regard to health, environment, labour, human rights and compliance. In addition, the Vaillant Group is a long-standing partner of the UN Global Compact. The ten principles of the Global Compact initiative are for us an elementary basis for responsible action.

Our principles and standards also apply to suppliers and are defined in our Supplier Code of Conduct.

Global Compact principles as something we live by

The United Nations have laid down ten principles for social responsibility – in the areas of human rights, labour standards, environmental protection and the fight against corruption. The Vaillant Group is member of the UN Global Compact since 2011. As such, it is committed to implementing all aspects of sustainable corporate management and also expects suppliers to comply with the Ten Principles of the UN Global Compact. This is laid down in our General Purchasing Terms and is checked as part of supplier audits. We report annually on our progress.

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An eye on the supply chain

Observing and strengthening human rights is a fundamental part of our corporate ethos. Our aim is to ensure respect for human rights within our company, work towards compliance across our global supply and value chains, achieve transparency in respect of potential risks and take action wherever human rights have been breached. We have laid down our position on respect for human rights in a Human Rights Policy Statement which is published on the Vaillant Group website.

We also expect our suppliers to respect and strengthen human rights. We use "Social Checks", which we have integrated into supplier audits, to check compliance with human rights in our supply chain.

Complaints mechanisms

Employees, customers and business partners can anonymously and confidentially report possible violations of laws, internal guidelines and human or labor rights via the Vaillant Group whistleblower system. The whistleblower system BKMS can be accessed here.

Social responsibility at our company sites

The focus is on supporting family, educational and social institutions. Our commitment to SOS Children’s Villages is particularly important to us and many employees show great dedication. Find out more about our activities and our long-term international partnership with “SOS Children’s Villages worldwide”.

Taking on social responsibility

The Vaillant Group is committed to its social responsibility. The company is dedicated to social advancement and improving the welfare of others – for instance through our strategic partnership with “SOS Children’s Villages worldwide” and our recognition of the Ten Principles of the UN Global Compact in our supply chain.