Supplying the market since 1934. Adored for generations.
In Belgium, entire generations have grown up with Bulex’s reliable, economical heaters: it’s no wonder every child knows the brand.
Every child in Belgium knows the Bulex brand
Most people in Belgium know the Bulex brand, children definitely do! You think I’m exaggerating? Not at all. Bulex products last for years and are dependable – a winning combination. The heaters supply many households with heating and hot water. It is therefore normal in Belgium for children to practically grow up with the appliances. What most people don’t know: Bulex is also extremely popular among us installers. But why? I’ll give you a couple of examples.
Bed & Breakfast and warm water
My name is Dirk Peytier. I live and work in Brussels, a city much loved by tourists and thus one full of B&Bs. A couple of months ago I woke up to a phone call from an older lady at half past five in the morning. She was completely hysterical: for the first time in ten years, her heater had broken down. Her guests would be getting up soon. What on earth was she meant to tell them when they could only have a cold shower?! Twenty minutes later, I was at her door. Thankfully, all the guests were still tucked up in bed. With a flick of the wrist I removed the casing from the Bulex. The problem was quickly pinpointed – Bulex appliances have always been designed to be easy to maintain and repair. A wearing part had to be changed. One phone call to Bulex’ after-sales department, a quick trip to the nearest wholesaler and back to the B&B. The part was exchanged in just a few minutes and the heater was back to full working order. The woman was so relieved that none of her guests had to have a cold shower!
Huge project, huge help
My company also fits heaters in new buildings. Getting the timing right is extremely important: the different trades have to coordinate their work; delays can cause entire teams to sit around pointlessly, which costs time and money. I was once on a job with my team in an apartment block, installing new Bulex heaters. However, something was not quite right with the gas pressure in the pipes. Once again, a phone call was all it took for a Bulex technician to appear on site half an hour later. We didn’t have to tell him very much – the guy knew exactly what needed doing. It wasn’t long before he had everything fixed; there were no delays and we could continue working according to plan.
160 specialists, 24/7
Bulex simply knows what installers want – it has adjusted its portfolio to their needs. The devices are easy to install and maintain. Repairs are rarely ever needed. But if something does crop up, solutions are found quickly and smoothly. Bulex colleagues can be reached around the clock every day of the year and are always happy to help my colleagues and me, either over the phone or in person like on the construction site. Bulex employs 160 members of staff to provide this service. Spare parts are quickly available because you are never far from a wholesaler in Belgium. For tradesmen like me, this gives me peace of mind and a sense of security. I can simply depend on Bulex at all times. And this is also great for my customers. I couldn’t wish for a better partner, which is why I have remained loyal to Bulex for many years and I don’t intend to look elsewhere!
Bulex: a Belgian favourite for over 80 years
In Belgium, entire generations have grown up with the Bulex brand. The name is synonymous with reliable and durable gas-fired boilers.
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